Kuta, Bali — editorial desk
Contact IronStance
Use this page to reach the IronStance editorial team with questions, corrections, or partnership inquiries. We read every message. We can’t give medical advice, but we can help with questions about ingredients, product categories, or something you read on the site.
Editorial desk · Kuta, Bali
What to Write to Us About
We’re best placed to answer questions about our guides, ingredient explanations, or a product category you’re trying to understand. If a term in a supplement fact panel is unclear — what a form is, how a serving is usually described, why two products in the same category read differently — that is exactly the kind of question the desk handles.
Corrections are especially welcome, whether it’s a broken detail or a listing that’s changed since we wrote about it. Labels are reformulated, formats are discontinued, and import routes shift, so a reader who spots a stale line does the resource a real service.
If you’re a brand or retailer with a partnership inquiry, send it here too. We can’t advise on a medical condition or recommend a treatment. Questions about how a product is typically used, or what an ingredient is usually included for, we can take.
Not a channel for
Diagnosis, treatment plans, or dosage decisions for your own situation. Those belong with a pharmacist or doctor.
Before you write
Naming the page and the exact sentence in question saves a full round of emails. If you have a label photo or a link to the listing you saw, attach it — we can verify against the current text instead of memory.
Send a Message
Write to the editorial inbox. Anything about an ingredient, a product category, a correction, or a partnership goes to the same place — one of the team reads it, and you’ll hear back either way.
Business Details
Our office is at Jl. Raya Kuta No. 88, Kuta, Kabupaten Badung, Bali, 80361. You can call us at +62 361 782 767 during business hours, or write to [email protected]. Mail and phone are the two channels we monitor. If you visit, please arrange it in advance.
- Office
- Jl. Raya Kuta No. 88, Kuta, Kabupaten Badung, Bali, 80361
- Phone
- +62 361 782 767
- [email protected]
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM
Response Times
We try to reply within a few business days, though corrections and detailed questions can take longer to verify. If your message is time-sensitive, calling is faster than email. We reply to every genuine inquiry, even if the answer is that we can’t help with a specific request.
Find us
The office on Jl. Raya Kuta
The desk sits on Jl. Raya Kuta in Kuta, Badung. It is a working office rather than a shopfront, so there is no walk-in counter and no stock on the premises. If you need to drop something off or meet someone in person, call ahead and we will arrange a time inside business hours.
For anything about a product listing, a quick phone call or an email to the editorial inbox reaches us faster than a visit.
Call +62 361 782 767Before You Send a Medical Question
This site is educational and isn’t a medical service. If your question concerns a health condition, medication interaction, or a symptom, please speak with a pharmacist or doctor. You’re welcome to ask us what an ingredient is or how a product is typically used, but we can’t advise on your personal situation.
The same line runs through everything we publish: products on this site are supplements, not medicines, and they are not intended to diagnose, treat, or prevent any condition. If you are already taking prescription medication, that conversation belongs with the professional who prescribed it.
Supplement information only · not medical advice
Send a Correction
If you spot an error in an ingredient guide or product description, include the page and the detail in question. If you have a source or a label photo, that helps us verify.
We update guides when a listing changes or when a reader points out something we got wrong. Accuracy is the point of this resource. A correction usually costs a reader two minutes and saves the next hundred readers from a stale line, so send it even if it seems small — a wrong serving format, an ingredient list that has since changed, or a category that no longer matches what is on the shelf.
Partnership Inquiries
Retailers, brands, and writers occasionally get in touch about collaboration. Tell us who you are and what you have in mind.
We’re cautious about anything that would compromise the educational, non-ranked nature of the content. Nothing on this site is placed by payment, and no listing is ranked against another. If your proposal fits that line, we’ll respond with next steps.
Useful things to include: the category you work in, the market you sell into, and the specific pages your proposal would touch.
What Happens After You Write
Four things happen between your message arriving and our reply. Nothing sits in a queue waiting for a campaign.
One of the team reads it
Your message reaches our editorial inbox, and one of the team reads it. It is not sorted by topic, so an ingredient question and a correction land in front of the same people.
We may ask a follow-up
We may ask a follow-up question if it helps us answer properly — which page you meant, which section of the fact panel you were reading, what you saw on the shelf.
Corrections get checked
For corrections, we check the detail against the current label or listing before updating. If the listing has changed again since you wrote, we say so rather than quietly editing.
You hear back either way
You’ll hear back either way, including when the answer is that the question sits outside what we can cover. A short “not us, try your pharmacist” is still a reply.
Still reading before you write? The Ingredient Guide and the guide to choosing a men’s supplement answer most of what lands in the inbox, and the FAQ covers the recurring ones.
Write to the desk
Ingredients, product categories, corrections, or a partnership idea — the editorial inbox in Kuta reads all of it.
Editorial inbox
Questions, corrections and partnership replies. One of the team reads every message.
Hours
Monday to Friday, 9:00 AM – 6:00 PM
Calls during business hours reach the desk fastest. Email is read the same working day.
IronStance publishes supplement information for readers in Indonesia. It is educational material and a product catalog — not a pharmacy, and not medical advice.